Longmont, Colo. ORTOVOX is issuing an immediate recall of the S1+ model avalanche transceiver due to a repairable hardwear issue. The issue occurs in transmission mode and is based on the limited ability to transmit a discoverable signal, even when turned on and properly functioning. The recall affects all S1+ models that have been distributed in the U.S. after July 2011. The ORTOVOX S1 is not affected by the hardwear issue. For complete instructions and a return address for the S1+ transceiver, visit ORTOVOX’s website.
For more details on the recall, here’s the official word from ORTOVOX.
LONGMONT, CO (For Immediate Release) – ORTOVOX is announcing an immediate product recall of the S1+ model avalanche transceiver due to a repairable hardware issue.
THE ACTION AFFECTS ALL S1+ MODELS distributed in the U.S. market since July, 2011. The previous design, known as the ORTOVOX S1, IS NOT AFFECTED.
The S1+ hardware issue may occur during transmission mode, limiting the ability to transmit a discoverable signal even as the unit appears to be powered on and functioning properly.
“ORTOVOX Germany discovered a potential transmission disruption through internal testing,” said Bill Hartrampf, President of Deuter U.S.A., distributor of Ortovox “Because of our commitment to safety and quality, we are moving immediately to repair all units.”
This recall is being conducted in cooperation with the U.S. Consumer Product Safety Commission.
Owners of the S1+ transceivers should stop using their beacon immediately and return the unit(s) to ORTOVOX c/o Deuter USA in Longmont, Colorado for repair. For complete instructions go to http://www.ortovox.com/4875–handling_recall.html.
We may also be contacted via:
ORTOVOX.WARRANTY@DEUTERUSA.COM or call 877 384 9252, Monday through Friday 8:00 to 5:00 MST
Media inquiries can be directed to Patrick Brown at PATRICK@PALEMORNING.COM.
ABOUT ORTOVOX:
ORTOVOX is the world’s leading supplier of avalanche transceivers and rescue equipment. More than thirty years of evolution and experience in the mountains enables ORTOVOX to offer a wide range of products catering to mountaineers and adventurers whose playgrounds are the mountains of the world.
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